We will spend as much time needed to ensure that we understand your needs. Within 24-48 hours of our initial meeting and inspection of the painting location, we will supply you with a FREE comprehensive quotation (either via email or hard copy), outlining the scope of work which is to take place along with an honest timeframe for completion.
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To our valued clients,
We are writing to advise you of Iona Enterprises t/a Jonah The Painter’s response to Coronavirus (COVID-19) and ask that you work with us and together, we can be responsible and do our part to try and help prevent this virus spreading further, through our business practices.
Management continues to communicate with staff and clients with any updates or issues that may arise due to COVID-19.
To date we have the following procedures in place, some of which have been part of our company policy in the past. Staff and management will be guided by the health officials, the Government’s and Master Painters Australia’s’ advice. We also value any input regarding any policies that you may have implemented in your residence, business and or offices to prevent the spread of this virus.
We have advised our staff that if they are unwell with any symptoms such as fever (high temperature), cough, sore throat or shortness of breath (finding it hard to breathe) – please contact us immediately, do not attend work and seek medical advice.
Health checks are carried out each morning where each staff member checks and records their temperature as well as identifying if they have any other symptoms of COVID-19.
If staff become unwell while they are at work, they are required to leave immediately and seek medical advice. Staff have been instructed to not return to work until they have been given the all clear from their doctor and a medical certificate will need to be provided.
If staff do stay home from work, it is recommended that they remain in their residence and adhere to current government restrictions and isolation procedures. We have advised our staff that if they have been in contact with a person who has been infected with COVID-19 within the last 14 days, it is advised that they do not return to work until after 14 days of exposure to that affected person, and only if they have not developed any of the COVID-19 symptoms listed above. If they know that they have been in contact with someone who has been infected with COVID-19, they should seek medical advice and to not return to work until the doctor has given them the all clear. They will also need to notify us if they have been exposed to someone with COVID-19.
We have advised our staff to practice safe hygiene, social distancing and follow the advice of health officials. We have also supplied them with information on how to safely wash their hands, sneezing and coughing etiquette as well as social distancing requirements that need to be followed.
We have supplied our staff who will be working in your residence with the following: hand sanitiser, liquid hand soap, wipes, hand towel, gloves and face masks. All staff that work at your residence have completed an eLearning course in infection control training – COVID-19.
We have also advised our staff, that if they are concerned regarding a client being unwell or if they are concerned for their safety whilst at a client’s residence, they are to contact management to discuss the situation and we will work with you the client in providing safe practices to help prevent the spread of the COVID-19 virus.
Our priority is to be responsible and do our part to try and help reduce the risk of spreading COVID-19 and to prioritise the health and safety of our employees and our clients.
In the event of this virus further spreading, staff will meet again to discuss further action that we may need to take, from the advice of health professionals, the Government and Master Painters Australia.
For us at this stage our approach is “business as usual”, however if this changes in the future and the virus has affected any of our staff or clients we will notify the relevant persons.
We require that if you are showing any symptoms of COVID-19, tested positive for COVID-19 or if you have been in contact with anyone who has had, is suspected of or who has tested positive for COVID-19, that you advise us before any work is commenced.
We also require that you advise us if you are showing any symptoms of COVID-19, tested positive for COVID-19 or if you have been in contact with anyone who has had, is suspected of or who has tested positive for COVID-19 within 14 days after us carrying out work at your premises.
We thank you for your assistance in the above and if you have any queries please do not hesitate to contact myself.